Order Processing Time

• Orders are typically processed within 1 business day of being received.

• Most orders ship the next business day.

• Orders placed on weekends or holidays will be processed on the next business day.

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You’ll receive a confirmation email with tracking information once your order ships.

Shipping Within the United States

We ship all U.S. orders via USPS Ground Advantage.

Rates:

• Flat-rate shipping: $4.50 USD

• FREE shipping on orders over $19.99 USD

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Delivery times vary by location but typically range from 2–5 business days after shipment.

Shipping to Canada & Mexico

We ship to Canada and Mexico using USPS international services, DHL, or UPS.

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Flat-rate shipping:

• $16.99 USD

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This rate is subsidized and may be slightly less than our actual cost of shipping.

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Please note:

• Delivery times vary by destination and customs processing

• Customers are responsible for any duties, taxes, or import fees charged by their country

Shipping to Europe

Shipping to European destinations is calculated at checkout whenever possible.

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• Shipping rates are calculated at checkout

• If real-time rates are unavailable, a backup flat rate of $25 USD will apply

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Delivery times vary depending on country, carrier handling, and customs clearance.

International Orders (General Information)

• International delivery times may vary significantly

• Customs delays are outside of our control

• Import duties, VAT, and local taxes are the responsibility of the customer

• We are not able to mark orders as “gift” or undervalue shipments

Shipping Confirmation & Tracking

• Tracking information is provided for all orders when available

• Tracking updates may take up to 24 hours to appear after shipment

• USPS tracking accuracy may vary for international shipments once they leave the U.S.

Incorrect Addresses & Delivery Issues

• Please ensure your shipping address is entered correctly at checkout.

• We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses

• Orders returned to us due to address issues may require additional shipping charges to reship

Lost or Delayed Shipments

• Once an order has been handed off to the carrier, delivery timelines are managed by USPS.

• If your order appears delayed or lost:

• Please contact us, and we’ll do our best to assist

• We may ask you to allow additional time before a claim is filed with the carrier

Questions?

• If you have any questions about shipping, delivery times, or rates, please contact us — we’re happy to help.